Wireless Network Slowness - Due to an unprecedented situation we find ourselves in, the Castles wireless network is saturated - which may result in slow speeds. Our engineering team is working to adjust both our backhaul units and tower Access Points to create additional bandwidth. We appreciate your patience.
The more devices connected to your local network the slower your speed may be. Check all devices for automatic downloads such as software updates. If possible, hold off updates until late in the evening or set it to do automatically in the middle of the night. If you're working from home and others at your location are playing online games, streaming videos or visiting high graphic websites, you may find you have limited Internet or very slow internet. Reducing the number of devices connected to your router or WiFi network should relieve come of the congestion.
New Customers and Upgrades - At this time we are not accepting any new customers or performing any individual customer upgrades. For existing customers - you may request a service speed upgrade to be completed when things have returned to normal. Please complete the Upgrade Request Form .
Wireless Internet Access 10Mb Sustained and Up to 25Mb Burst !
Castles is upgrading our wireless network to offer higher sustained bandwidth plans. Sustained download plans start at 2.0 Mbs and go up to 10 Mbs. Customers must have the new AC equipment to get higher than 4 Mbs sustained. Most legacy customers will be able to upgrade for a small one-time fee.