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Castles Customer Support For support issues with Internet access or email please use the following link/form: For support issues with web sites and/or hosting please use the following link/form: Request Web Hosting Support You can reach our office team during normal business hours at (707) 455-3401
Online Support Get Support Online by clicking on the Request Customer Support above and completing the online form. Telephone Support Dial-up Access Numbers Billing Information Providing Services
E-mail Software Settings Information Incoming Mail Server (POP3): mail.castles.com Outgoing Mail Server (SMTP): mail.castles.com User Name Format: username@castles.com (Substitute "username" with your actual name.)
Dial-up Connection Settings IP Address: Server Assigned Name Servers (DNS): Server Assigned User Name Format: username@castles.com (Substitute "username" with your actual name.) Important:
If your account was created prior to 12/10/03, you may be dialing in
with just "username." At this time, you would only need to change it to
username@castles.com if you needed to use a POP outside of California.
If you need to do this, please call technical support at 1 (877)
205-5246.
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PO Box 2368
Vacaville, CA 95696-2368
(707) 455-3401
24 Hour Toll-Free Technical Support (877) 205-5246
By using any services of Castles Information Network,
You fully agree to Our Terms of Service, User Agreements, Billing Policies
and any changes that may be published from time to time.
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